Terms and Conditions

Terms & Conditions

Welcome to Tigaura (“we”, “our”, “us”), operated by Tigaura Sdn. Bhd. By accessing our website and purchasing our products, you agree to the following terms and conditions.

1. General
By using this website, you confirm that you are at least 18 years old or are using the site under the supervision of a parent or legal guardian.

2. Products
We offer products including fig tea, fig lemonade, and related items. All products are subject to availability. We reserve the right to modify or discontinue any product without prior notice.

3. Pricing & Payment
All prices are listed in Malaysian Ringgit (MYR) unless stated otherwise. We reserve the right to change prices at any time without notice. Payments are processed securely via third-party payment providers (e.g., FPX, debit/credit cards, e-wallets).

4. Orders
We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product unavailability

• Payment authorization failure

• Suspected fraudulent activity

5. Shipping & Delivery
Orders are typically processed within 1–3 working days. Delivery timelines depend on courier services and destination. Tigaura is not responsible for delays caused by couriers, customs clearance, or unforeseen circumstances.

For international orders, customers are responsible for any applicable import duties, taxes, or customs fees.

6. Intellectual Property
All content on this website, including logos, branding, images, and product descriptions, are the property of Tigaura Sdn. Bhd. and may not be used without prior written consent.

7. Limitation of Liability
Tigaura shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Governing Law
These terms and conditions are governed by the laws of Malaysia.

9. Contact Information
Tigaura Sdn. Bhd.
Email: tigaurasb@gmail.com
Phone/WhatsApp: 019 661 8358